Jiffy Lube Oil Change

John Castrati 2 months ago

Would have been 5 stars as always but arrived at 4:10 pm Sunday July 26th for a quick oil change. Nobody in line and was told to come back tomorrow since they were cleaning up already. Nobody big deal but maybe change the hours to close at 4pm?

Alex Chavis 3 months ago

My experience at the Jiffy Lube on Walnut Street in Cary, NC, was disappointing. As soon as I pulled up, I was approached by an employee with a poor attitude who immediately told me to park differently. After that, he asked what service I wanted. I told him I wanted the same service I had received during my last visit. He shrugged his shoulders, looked at me, and said, "Well, which one was that?" When I started looking for my previous receipt so I could tell him exactly what service I'd had, he simply walked away and never came back. After waiting, I decided to back out and leave. Instead, I drove about seven miles to another Jiffy Lube location, where the experience was completely different. I was greeted before I even had my vehicle in park, and the staff there was friendly, professional, and happy to help. Unfortunately, the Walnut Street location doesn't provide that same level of customer service. Based on my experience, the staff came across as unfriendly and uninterested in helping customers. This will be my last visit to that location. I still think Jiffy Lube is a good franchise overall, which makes this experience even more disappointing. It's unfortunate when a few emplo

Charita Riley 4 months ago

Outstanding service on a Monday morning! Justin was very helpful and attentive. They got my car inspection completed in less than 15 minutes without an appointment. The guy who checked me out was also nice.l and the price was very reasonable.

Sienna McDougall Edited 6 months ago

I went to the walnut jiffy lube early Saturday morning. Michael M. Helped me decide on the oil I needed. He also recommended tire rotation, and an air filter. I appreciated that there was no pressure. In 15 min. Michael, Dennis, and Kevin did an awesome job! I was very impressed.

G Scarlett 6 months ago

Me and my fiancé had a great experience at this location. Everyone was friendly and Tony was an absolute gem! He fixed our starter and even came in on Sunday to make sure the work was completed. Thank you guys!